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In which cases could I be denied insurance coverage?

Insurance coverage could be denied if:

  • You don't perform the verifications of the driver's documents. Getaround takes care of this for Getaround Connect rentals

  • You make a false insurance claim

  • You report an incident to Getaround more than 48 hours from the end of the rental

  • The rental contract isn't signed

  • You start or end the rental outside of the planned times without extending it (to start earlier or end later)

  • Your car doesn't have insurance (minimum third party liability coverage required). We advise checking with your insurance providers before listing your car on Getaround to ensure your policy allows car sharing.

  • Your vehicle doesn't pass the MOT safety test

  • Your car isn't properly maintained (certificates can be requested)

  • You accept a payment for all or part of the rental fee outside of Getaround

  • You didn't take pictures at the beginning of the rental (this doesn't apply to Getaround Connect rentals where the pictures are taken by the driver)

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