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Why can't I see my car in the search results?

If you're trying to find your car on Getaround but can't see it in the search results, there might be a few explanations. Here's what to check to make sure your listing is visible:

  1. Check that you selected dates when your car is available.

  2. If you have an Getaround Connect car without Instant Booking, your car won't show in the search results when the 'Getaround Connect' filter is applied. This filter only displays Getaround Connect cars with Instant Booking. To see your car, remove the Getaround Connect filter, or activate Instant Booking on your vehicle.

  3. If you've added your licence information to your profile, check that you meet the necessary conditions to rent your car. You can find all the conditions here.

  4. Check you were searching during the times you specified you were available to give the car to a driver. You can edit this in Your cars > Change my check-in/check-out times.

  5. Check if your car shows when checking "All" in the acceptance rate filter. If your car appears under this filter, it means your car has a positive response rate under 30%. Out of all the requests you received, you said no or didn’t reply to more than 70%. To improve your score, update your calendar to only show dates when you’re 100% sure your vehicle is available and accept requests as soon as possible when you get them.

  6. Check you're looking for your car according to the conditions that you set (number of days minimum for a rental, for instance). You can edit your conditions in Your cars > Relevant car > Your conditions.

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