Guide to penalty notices

Article updated on 29/11/2022

Disobeying traffic regulations is highly dangerous and costly. You’re responsible for any tickets you receive during your time with the car: you’re responsible for paying the fine and will receive points on your licence (if applicable).

Depending on the ticket type, the owner will either:

  • contest it: you’ll receive the ticket at your address and will have to pay it directly
  • pay it and inform us: you’ll be debited for the ticket amount

Either way, you will be charged an additional £35 fee to compensate the owner and Getaround for managing the ticket.

Parking Tickets (Getaround Connect rentals only) At the end of your rental, you must return the car to a parking spot where there is no risk of a fine for at least the next 48 hours. If you fail to do so, you’ll be responsible for any related costs or impoundment in the week following the end of your rental.

For safety reasons, we may restrict your access to Getaround if you receive multiple tickets.

Did you find this article useful?