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How is my account secured?

Strong password

In order to guarantee the security of your Getaround account we ask that your password contains the following:

  • at least 8 characters
  • at least one upper case (captial) letter
  • at least one lower case letter
  • at least one number
  • not be a common password, like "Qwerty123", "[email protected]$$w0rd"...

We also recommend that you choose a unique password, which you do not reuse on other websites. A good password should be hard to guess, but easy to remember.

Password hacking prevention

Access to your account is temporarily suspended if we notice numerous failed attempts to connect to your account. This is to prevent the risk of hacking and you will be notified by email. Access to your account is automatically unlocked after a few hours. If you have forgotten your password or wish to log into your account before the end of this period, you must reset your password.

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