You can cancel your rental free of charge within 1 hour of payment. From that point onwards, fees will apply as follows:
However, if the cancellation is done by or due to the owner (for example: the car is no longer available, the owner doesn’t show up, etc.), you will be fully refunded.
To cancel a rental, go to Your Rentals > select the rental > Cancel the rental. Fees and/or refunds are calculated automatically upon cancellation, but you have the option to contest them under certain conditions.
For rentals booked before 10/07/2020, the following conditions apply:
This article contains information specific to a particular country of registration. Refer to the international version of this article for other cases.