Finding invoices and receipts

Article updated on 15/11/2021

A receipt detailing each financial transaction under your account is available under Your payments > Past payments, in the ‘Documents’ column.

If you wish, you can also contact us to get a Getaround invoice. This will only show the Getaround service fees with the deductible VAT for the country where the vehicle is registered.

It will show your details (name, address, etc.) as you entered them in your Getaround account at the end of the rental. Make sure you enter your correct information, because we can't change an invoice including VAT once it has been issued.

NB: If you are registered as a professional, both documents are available automatically on your account, on the ‘Your payments’ page.

Professional Owners

As a car hire professional, you have access to two types of document on the Your payments page:

  • A receipt detailing each financial transaction for your rentals, to help you with your accounts. This receipt can help you to provide an invoice for the driver, if your status permits you to. Please note, however, that it does not constitute a VAT receipt.

  • Your Getaround invoice, which only shows the Getaround service fees, together with the deductible VAT (20% in the UK*) and the ‘reverse charge applied for VAT’, if applicable. Please note that the insurance premium is not subject to VAT.

This invoice shows your details (name, address, etc.) as you entered them in your Getaround account. Check that you have completed these details correctly, as we cannot change them once the invoice has been issued. If you can't find a receipt for a particular transaction, contact us, give the rental number, and we will send you the receipt.

*(20% in France, 21% in Spain & Belgium and 19% in Germany & Austria)

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