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How do I modify my personal details or my licence?

On Getaround, you must enter the correct personal details, as they are used to generate the rental agreement. Your account is specific to you, so you can’t let a friend or family member use it for a rental – they need to create their own account.

At check-in, the owner compares the details entered on the agreement to the details on your licence and bank card. If they don’t match, the owner will have to refuse the rental in accordance with our insurance conditions.

To update your first name, last name, date of birth, licence number or any other personal details, go to Your account > Modify your profile. Your profile can be modified at any time, as long as this does not affect whether or not you meet the vehicle rental conditions.

NB: If your profile is verified and you then make a change, our teams will have to verify your profile again. You should take the time needed to do this into account when booking future rentals.

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