Publishing or modifying a review

Article updated on 15/11/2021

Reviews are important on Getaround. They give you peace of mind when hiring out your car. After the end of each rental, you have fourteen days to leave a review.

Go to Your rentals > Relevant rental, where you will see the 'Review' section.

You will be able to give the rental a rating and leave a review of up to 500 words, which will be published on the driver’s profile. This will appear on their profile fourteen days after the end of the rental, or at the same time as their review of you becomes available. Once published, reviews can’t be modified or deleted.

NB: Our community relies on honest, transparent reviews. We will remove any abusive comments published on Getaround, and anyone writing such comments could be banned from the platform.

Why can’t I see my review on the driver’s profile?

Our community relies on honest, transparent reviews.

To make sure your review is objective, it can’t be seen by the driver or publicly viewed until the driver has submitted their review of you. As soon as the driver has reviewed you, you'll be able to read their review, and your review will also be made public.

In all cases, your review is made public after fourteen days, even if the driver hasn't taken the time to review you.

Did you find this article useful?