How do I extend or modify a rental?

If the driver contacts you to extend of modify a rental, tell them that they must make their request on Getaround, so that the insurance cover can be extended. You'll then need to approve their request, otherwise the rental won't be extended or modified.

If your car is installed with Getaround Connect, the extension request will work like a regular booking. This means that the extension will be accepted automatically as long as:

  • it matches the days marked available on your listing's calendar
  • it doesn't reduce the price of the rental. If the driver wants to edit the rental to reduce its price, you will need to approve their request manually.

If your car doesn't have Instant Booking, you'll have to manually accept or decline the request.

If you decline, or the driver isn't able to extend the rental, the driver will have to return the vehicle at the date and hour originally planned. Remember a rental can't last more than 30 consecutive days.

For extensions, the rental agreement doesn't need to be printed again, the one initially filled remains valid.

If the driver doesn't have internet access, or if they have your car outside of the dates initially planned, you must contact Getaround immediately (see our contact page).

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