What checks do I have to perform at check-in?

For Getaround Connect rentals you do not meet the driver, so Getaround performs the necessary checks.

For a traditional rental, all the drivers must:

  • Be present at check-in
  • Show their original licence (not a photocopy). The main driver’s licence must have the same last name, first name, licence number and 'Valid from' date as on the agreement.
  • Have held their licence for the required number of years and be old enough for the vehicle category. Find out more.
  • Show the bank card used to make the payment, which must have the same last name and first name as on the agreement.

If they have a foreign licence, additional documents may be required. Find out more.

Complete the rental agreement with the driver, carry out the walkaround inspection and make sure the driver signs the agreement.

NB: If one of the elements above is incorrect, you must cancel the rental, as the insurer will refuse to provide cover for the rental if there are any problems. You will receive compensation in accordance with our cancellation policy.

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