For Getaround Connect rentals you do not meet the driver, so Getaround performs the necessary checks.
For a traditional rental, all the drivers must:
If they have a foreign licence, additional documents may be required. Find out more.
Complete the rental agreement with the driver, carry out the walkaround inspection and make sure the driver signs the agreement.
NB: If one of the elements above is incorrect, you must cancel the rental, as the insurer will refuse to provide cover for the rental if there are any problems. You will receive compensation in accordance with our cancellation policy.
If the driver can’t show you the original copy of their driving licence, you must cancel the rental.
You will receive compensation in accordance with our cancellation policy.
No. Getaround will take care of debiting the driver in case of additional charges during the rental. You should not ask the driver for a deposit.
No, only the driver who booked and paid for the rental can pick up the car.
At check-in, you must carry out identity checks, which require the driver to be present. So you can’t have a situation where Peter registers, Paul pays and Jack comes to pick up the car. Do not hand over the keys unless all the rental agreement conditions are met. If you do, you will not be covered by our insurance. Do not hand over the keys before the scheduled rental start time without first modifying the rental on Getaround.