By renting out their car on Getaround, an owner commits to ensuring their car is safe and in good condition. While Getaround can’t check every single vehicle manually, we do insist that our partners meet certain requirements. More information on our quality standards here.
Your safety is our priority, so you’ll be able to review the car and the owner after your trip. We immediately remove any car that is reported unsafe by one of our users.
If you have a breakdown during your trip, roadside assistance is there to help you 24/7: they’ll take care of you and the passengers in the car. You can find our assistance phone number here.