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How should I take pictures of damage to my car?

When you're reporting an incident, it's important to attach clear and precise pictures of the damage on your car. This will allow us to process your claim more quickly.

The pictures can be taken from a camera or a smartphone.

The photos need to be taken head-on, so the damage is clear on the picture.

For each damage on the car, you need to take:

  • a picture from a distance (approximately 1.5 meters), so we can see the damage is located on the car
  • a close up picture (approximately 30cm) so we can see the details

Here are some examples of damage pictures:




Here are 3 things to avoid when taking damage pictures:

  • reflections in the pictures
  • dark photos
  • blurry images


The clearer the pictures, the faster our team will be able to assist you.

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