Ensuring I'm eligible to rent

Article updated on 08/04/2022

To rent a car on Getaround, you need to meet certain conditions so that your trips will be covered by insurance.

To rent a car on Getaround, you must:

  • Have a valid driving licence for the country in which you’re renting, including the original document (copies, declarations of loss or temporary licence certificates are not accepted). If you have a foreign licence, there may be additional requirements. More information here.

  • Meet the minimum age and years of licence conditions for the car you’re renting. (See below)

  • Pay for the rental with a credit card in your name. More information on accepted payment methods here.

  • Stay within certain European countries: full list here.

  • Be present for the check-in and the check-out.

  • Not use the car for commercial purposes, like taxi driving. You can, however, use the vehicle to carpool.

  • Verify your profile, if necessary. If you rent a Getaround Connect car in any country, you’ll need to verify your profile and have your documents checked by Getaround before the rental starts. In the UK, all profiles must be verified by Getaround before the first rental. More information on profile verification here.

If you're renting in the UK, you also need to:

  • Have an address in the United Kingdom

  • Have less than 6 points on your licence (UK licence holders), no major driving convictions in the last 5 years, strictly less than 2 minor convictions, and no driving bans or disqualifications.

  • Stay within the United Kingdom.

Rental conditions per vehicle category (economy, comfort, premium)

Cars on Getaround are divided into three categories (economy, comfort, premium) based on their model and age. Different access and insurance excess rules apply depending on the category. These can be found under the vehicle description when you are making the booking. Find out more about the insurance excess.

Cars in the UK:

  • Economy category: the driver must be at least 21 years old and have held a licence for at least two years
  • Comfort category: the driver must be at least 25 years old and have held a licence for at least two years
  • Premium category: the driver must be at least 25 years old and have held a licence for at least three years
  • Drivers must be no more than 69 years old to rent any category of vehicle on Getaround.

Due to insurance requirements, all drivers 25 years and under are required to pay a young driver's surcharge of £39 per trip.

Documents to show at check-in

For a traditional rental (non-Getaround Connect), you have to show the owner the following documents at check-in in order to meet Getaround’s insurance conditions:

  • Your original driving licence (no photocopies or lost/stolen reports)

  • The bank card in your own first and last name that you used to pay for the rental

For a Getaround Connect rental, you must make sure your licence is verified by Getaround before check-in.

Can I hire a car using a lost/stolen licence report or a copy of my licence?

If you don’t have your original licence, you can’t hire a car on Getaround. This means that lost/stolen reports, temporary licence certificates and copies of licences are not permitted. You must cancel the rental and inform the owner as quickly as possible.

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