Installing Getaround Connect

Article updated on 08/03/2023

To be equipped with Getaround Connect, vehicles must be:

  • The vehicle must not be older than 10 years and its mileage must be inferior to 90 000 miles. Once your car reaches 100 000 miles, the Getaround Connect box will be uninstalled.

  • Accessible on foot (e.g. not in a car park with restricted access)

  • In an area with mobile internet coverage (Getaround Connect technology works via the internet)

  • Equipped with a central locking system that opens all the doors

  • Available at least 15 days and 2 weekends per month

  • Parked in London

  • Petrol, diesel or electric. LPG fuelled cars are not compatible with Getaround Connect.

The vehicle must also have its final registration card.

NB: Certain car models respect these conditions but aren't compatible with the Getaround Connect telematics box. Go to this page to check if your car is eligible.

As the owner, you must also meet the following conditions:

  • You must activate Instant Booking on your listing.

  • You must have two sets of keys to the car

NB: Please note that you will also have to activate Instant booking on your listing. Find out more about instant booking here.

To make an appointment with an installer near you, click here.

How can I equip my car with Getaround Connect?

  1. Make an appointment with our team by completing this short form.
  2. An approved installer fits your car with the Getaround Connect box at a time and place agreed by both of you. Installation takes an hour and a half on average, and is free, of course!
  3. Once the installation is complete, you'll receive all the Getaround Connect instructions via email, and a member of our team will get back in touch with you.

My car has just been equipped with Getaround Connect, what happens now?

Prepare Your Listing

Make sure you have uploaded high-quality photos of your car, filled in a precise address including a house number and provided access instructions that are as detailed as possible. You can add the address and the access instructions by going to Your cars, finding the installed car and selecting “Access instructions”.

Wait for Activation

Our team will activate Getaround Connect for your car after checking the quality of your listing. You’ll be notified by email once the activation is complete.

Your subscription will start on the day Getaround Connect is activated on your car. More info on the subscription.

Once activated, your Getaround Connect dashboard allows you to:

  • Lock and unlock your car.
  • Locate your car via GPS (while it’s not in a rental).

You can access this dashboard by going to Your cars, then finding the installed Getaround Connect car and selecting locate/lock/unlock.

Manage Your Rentals

To prepare your rentals, be sure to:

  1. Leave the car key in the glovebox.
  2. Keep your calendar updated at all times to avoid any cancellations.
  3. Always lock/unlock your car using the Getaround app. (If you lock the car by key, the next driver won’t be able to unlock it at the start of their rental.)

This article contains information specific to a particular country of registration. Refer to the international version of this article for other cases.

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