Can someone other than the driver come to pick up the car?

No, only the driver who booked and paid for the rental can pick up the car.

At check-in, you must carry out identity checks, which require the driver to be present. So you can’t have a situation where Peter registers, Paul pays and Jack comes to pick up the car. Do not hand over the keys unless all the rental agreement conditions are met. If you do, you will not be covered by our insurance. Do not hand over the keys before the scheduled rental start time without first modifying the rental on Getaround.

This means:

  • You must not let a friend come and pick up the car instead of the person who contacted you through the website.
  • You must not let a partner, parent or friend pay instead of the main driver, even if the main driver is also present at check-in.
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