We have introduced cancellation conditions to limit the number of last-minute cancellations, and to improve the level of trust on Getaround. However, certain circumstances out of the control of owners and drivers may sometimes prevent them from keeping their booking commitments.
Occasionally, if Getaround decides that a driver’s reason for cancellation constitutes force majeure as defined in the current terms and conditions, it may decide to waive its cancellation policy and refund the driver.
The following are considered to constitute admissible cases of force majeure:
In these specific cases, you will not receive compensation for the cancelled rental.