Before the driver can take the car, they will need to have Getaround verify their profile. In order for us to verify their profile, we ask them for a copy of their driving licence and their DVLA code. For non-Getaround Connect rentals, you will also need to make additionnal checks.
The driver will be able to request a profile verification as soon as they book. We recommend they do it right away to make sure they will be ready on D-Day. If the driver hasn't had their profile verified yet, you will be able to see it on the rental page: go to Your rentals and then click on the relevant rental.