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Hire out your car
How can we help?
Registering my car
Managing a rental
Payments, taxes and income
Getaround Connect (Drivy Open)
Insurance and assistance
Getaround for professionals
Go back to owner help
Owner - Managing a rental
Guide to rentals on Getaround
Preparing for a rental
Finding or editing the rental agreement
Starting and ending a rental
Understanding requirements for drivers
Adding secondary drivers to a rental
Contacting the driver
Letting someone else manage my rentals
Extending or modifying rental dates
Guide to fuel adjustments
Guide to mileage adjustments
Guide to late returns
Guide to distant returns
Guide to penalty notices
Guide to the Congestion Charge
Guide to the Ultra Low Emission Zone (ULEZ)
Guide to cancellations
Offering the driver a different car
I’m not available for the walkaround inspection, can I ask someone else to do it on my behalf?
Publishing or modifying a review
Contesting a review
What cases of force majeure could lead to a full refund for the driver following a cancellation?
Can I accept a lost/stolen licence report instead of the original?
Do you accept foreign driving licences issued in the European Economic Area?
Are drivers with a foreign licence allowed to hire a car?
What should I do when I receive a rental request?
Can someone other than the driver come to pick up the car?
Should I ask for a security deposit?
How can I request compensation after a cancellation?
How can I make sure the driver gets a refund?
How is the driver's profile verified?