Managing a rental
- Where can I find the rental agreement and how do I modify it?
- What do I do if the driver travels further than expected or returns the vehicle with a different level of fuel?
- Does the driver have to return the vehicle with the same level of fuel?
- How do I extend or modify a rental?
- Are additional drivers insured?
- Does the driver have to clean the vehicle at the end of the rental?
- How do I report an incident?
- Can someone other than the driver come to pick up the car?
- I’m not available for the walkaround inspection, can I ask someone else to do it on my behalf?
- Should I ask for a security deposit?
- How should I prepare for an upcoming rental?
- What is the cancellation policy on Getaround?
- How can I request compensation after a cancellation?
- What cases of force majeure could lead to a full refund for the driver following a cancellation?
- How can I make sure the driver gets a refund?
- How do I start the rental?
- How do I end the rental?
- What checks do I have to perform at check-in?
